Frequently Asked Questions
What does Livenza Home sell?
Livenza Home offers a curated selection of kitchen, dining, storage and organization, cleaning, and home essentials designed for practical and stylish everyday living.
Where do you ship?
We currently ship within the United States.
How much does shipping cost?
We offer free standard shipping on eligible orders. Shipping availability and delivery estimates are shown at checkout.
How long does delivery take?
Delivery times vary depending on the product, supplier, and destination. Estimated delivery information is provided during checkout when available.
How can I track my order?
Once your order ships, you will receive a shipping confirmation email with tracking information when available.
Can my order arrive in more than one package?
Yes. Some products may ship from different fulfillment locations, so items from the same order may arrive separately.
Can I change or cancel my order?
If you need to make a change, contact us as soon as possible at Support@livenzahome.com. We cannot guarantee changes or cancellations once an order has entered processing or fulfillment.
What is your return policy?
Eligible items may be returned according to our Return & Refund Policy. Please review the policy before requesting a return, as conditions and time limits may apply.
What if my item arrives damaged or incorrect?
Contact us as soon as possible at Support@livenzahome.com with your order number, a description of the issue, and clear photos of the item and packaging. We will review the situation and help with the next steps.
What payment methods do you accept?
We accept secure payment methods available through Shopify checkout, including major credit and debit cards and other supported payment options shown at checkout.
Is my payment information secure?
Payments are processed through Shopify’s secure checkout system. Livenza Home does not directly store your full credit or debit card information.
Do I need an account to place an order?
No. You can complete your purchase using guest checkout unless account sign-in is required for a specific checkout option.
Do you offer discounts or special sales?
Yes. We may offer seasonal promotions, special sales, and discounts on selected products. Check our Sale collection and announcement bar for current offers.
How can I contact Livenza Home?
You can reach us at:
Email: Support@livenzahome.com
Phone: 585-851-6711
New York:
10 Mount Pleasant Park, Upper
Rochester, NY 14608
Wisconsin:
104 N 2nd St
Colby, WI 54421
Livenza Home
Beautiful Spaces. Better Living.