At Livenza Home, we’re committed to delivering your order efficiently, securely, and on time. This Shipping Policy outlines how we handle order processing, delivery times, fees, and expectations for customers across the United States.

---

📦 1. Shipping Coverage

We currently ship within the United States only. Orders placed on our website are not eligible for international delivery at this time. We are unable to ship to P.O. Boxes, APO/FPO addresses, or freight forwarding services.

---

⏳ 2. Order Processing Time

• All orders are processed within 1 to 3 business days, excluding weekends and public holidays.

• Orders placed after business hours will be processed on the next business day.

• During peak seasons or promotional events, processing time may be extended by an additional 1–2 days.

• You will receive an order confirmation email once your order is received, and a shipping notification once it has been dispatched.

---

🚚 3. Estimated Delivery Time

Once shipped, estimated delivery time is 10 to 15 business days.
Delivery times may vary depending on your location, the performance of the shipping carrier, weather conditions, or holiday-related delays.

While we do our best to ensure timely delivery, Livenza Home is not liable for shipping delays caused by third-party couriers.

---

💲 4. Shipping Fees

Our shipping fee structure is simple and transparent:

Shipping charges are calculated automatically at checkout and clearly displayed before payment is completed.
Any promotional free shipping offers will be clearly communicated on the website and apply only within their valid periods.

---

🔍 5. Order Tracking

Once your order is shipped, we will email you a tracking number and link so you can monitor your delivery status.
Please allow up to 48 hours after shipment for the tracking information to update.

If you do not receive tracking details within 3 business days of your order shipping, please contact us at [email protected].

---

📫 6. Delivery Issues & Address Accuracy

Please ensure your shipping address is complete and correct at the time of purchase. Livenza Home is not responsible for:

• Packages lost or delayed due to incorrect addresses

• Failed deliveries caused by unavailable recipients

• Additional charges resulting from address corrections or redelivery

• Reshipment costs due to returned or refused packages

If your package is returned to us due to address issues or non-delivery, you may be responsible for reshipping fees.

---

🛑 7. Shipping Restrictions

• We do not ship to P.O. Boxes, APO/FPO addresses, or third-party freight forwarding services.

• Oversized or fragile items may require special handling and longer delivery times. Any exceptions will be clearly noted on the product page.

---

📩 8. Need Help?

If you have any questions about your shipment, tracking, delivery delays, or fees, please reach out to us. Our support team is here to assist you.

📧 Email: [email protected]
🕒 Business Hours: Monday – Friday, 8:00 AM – 6:00 PM EST

---

Thank you for choosing Livenza Home.
We are honored to be part of your home and are committed to delivering your order safely, affordably, and on time.