Privacy Policy

At Livenza Home, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website or make a purchase. By using our site, you agree to the practices described in this policy.

🔍 1. Information We Collect

We collect the following types of information to provide and improve our services:

Personal Information You Provide:

  • Full name

  • Email address

  • Shipping and billing address

  • Phone number

  • Order history

  • Payment method details (via PayPal – we do not store credit card data)

Automatically Collected Data:
When you visit our website, we may collect certain information automatically through cookies and similar technologies, including:

  • IP address

  • Browser type and version

  • Device identifiers

  • Pages visited and time spent

  • Referral source

🛠️ 2. How We Use Your Information

We use the data we collect to:

  • Process and ship your orders

  • Send you order confirmations, shipping updates, and receipts

  • Respond to customer service inquiries

  • Prevent fraud and ensure secure transactions

  • Improve website performance and customer experience

  • Provide marketing communications (only if you have opted in)

We do not sell, trade, or rent your personal information to third parties.

🔐 3. How We Protect Your Information

We use robust technical and organizational security measures to protect your personal information, including:

  • SSL encryption for all transactions

  • Secure PayPal payment gateway integration

  • Limited access to customer data for authorized personnel only

Despite our efforts, no method of transmission over the internet is 100% secure. We encourage you to protect your account by using strong passwords and not sharing your login credentials.

📤 4. Sharing of Information

We only share your personal information with trusted third parties that help us run our business, such as:

  • Payment processors (e.g., PayPal)

  • Shipping carriers (e.g., USPS, UPS, FedEx)

  • Website analytics providers

These partners are contractually obligated to use your data solely for service delivery and are bound by data protection standards.

📅 5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes stated in this policy, including legal, tax, and accounting obligations. When your data is no longer required, it is securely deleted.

👤 6. Your Rights and Choices

As a user, you have the right to:

  • Request access to the personal information we hold about you

  • Correct or update inaccurate data

  • Request deletion of your information

  • Opt out of marketing emails at any time (link provided in the email footer)

To exercise these rights, contact us at [email protected].

🚫 7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from minors. If you believe a child has provided us with information, please contact us, and we will promptly delete it.

🔄 8. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

📬 9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: [email protected]
Business Hours: Monday to Friday, 8:00 AM – 6:00 PM EST

Thank you for trusting Livenza Home. Your privacy is our priority.