payment policy

At Livenza Home, we are committed to making your shopping experience simple, secure, and convenient. This Payment Policy outlines the payment methods we accept, how transactions are processed, and the safeguards we use to protect your financial information.

💳 Accepted Payment Method

We currently accept the following secure payment method:

  • PayPal
    PayPal is our primary and only accepted form of payment. Customers may complete their purchase using a PayPal account, or use PayPal’s guest checkout option to pay via Visa, MasterCard, American Express, or Discover without needing to create a PayPal account.

We do not accept:

  • Cash on delivery (COD)

  • Personal checks or money orders

  • Bank transfers or wire payments

  • Buy Now Pay Later services

🔐 Secure Transactions

All transactions on our website are protected with SSL (Secure Socket Layer) encryption. We do not store or have access to your credit card numbers, CVV codes, or PayPal login credentials at any time.

Your payment is processed directly by PayPal’s secure gateway, which complies with industry-leading security standards and PCI-DSS requirements.

🧾 Payment Confirmation

Once your payment is completed, you will receive:

  • An order confirmation email with your order summary

  • A payment receipt from PayPal

  • A shipment notification email (once the order is dispatched)

Please make sure your email address is entered correctly during checkout to avoid delays in receiving these notifications.

⏳ Payment Timing

Orders are charged in full at the time of checkout. We do not offer partial payments, deposits, or payment plans.

If your payment fails or is not authorized by PayPal, your order will not be processed. You may try a different card or resolve the issue with your PayPal account before placing the order again.

📌 Billing Details

Please ensure that your billing address matches the information on file with your PayPal account or card provider. Orders may be delayed or cancelled if we are unable to verify your payment.

📬 Need Help?

If you have any questions about payments, transaction issues, or PayPal checkout, please don’t hesitate to reach out to us:

Email: [email protected]
Support Hours: Monday to Friday, 8:00 AM – 6:00 PM EST

Thank you for shopping at Livenza Home. We appreciate your trust and are here to assist with any part of your order process.