Terms & Conditions

Welcome to Livenza Home. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or making a purchase through our site, you agree to be legally bound by these Terms. Please read them carefully before proceeding.

🛒 1. General Use of the Website

By using this website, you represent that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian

  • You agree to provide accurate and current information for all purchases

  • You will use this site only for lawful purposes and in accordance with these Terms

Livenza Home reserves the right to refuse service, terminate accounts, or cancel orders at our sole discretion, especially if we believe a user has violated any applicable law or these Terms.

🛍️ 2. Products and Orders

  • All product descriptions, images, pricing, and availability are subject to change without notice. We make every effort to ensure that all details are accurate, but errors may occasionally occur.

  • We reserve the right to correct pricing errors or cancel orders due to inaccurate stock or listings.

  • Placing an order does not guarantee acceptance; orders are subject to verification and approval.

  • All prices are listed in U.S. dollars (USD).

💳 3. Payments

  • We currently accept PayPal for all transactions.

  • Payments must be completed in full at checkout.

  • If payment authorization fails, the order will not be processed.

See our [Payment Policy] for further details.

🚚 4. Shipping and Delivery

We offer delivery across the United States.

  • Orders are processed within 1–3 business days

  • Estimated delivery time is 10–15 business days after dispatch

  • Delivery delays caused by carriers or external factors are not the responsibility of Livenza Home

See our [Shipping Policy] for full details.

🔁 5. Returns and Refunds

We offer a 14-day return window for most items. Returned products must be unused, undamaged, and in their original packaging.

  • Return shipping is the responsibility of the customer unless the item was defective or shipped in error

  • Refunds are issued within 2 business days after inspection

  • Certain products (e.g., custom items, gift cards) are non-refundable

Refer to our [Refund Policy] for more information.

🔐 6. Intellectual Property

All content on this site—including text, images, logos, designs, and graphics—is the property of Livenza Home and may not be copied, distributed, or used for commercial purposes without prior written permission.

⚠️ 7. Limitation of Liability

Livenza Home shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Damages resulting from misuse or improper assembly of products

  • Errors or omissions on the website

  • Delays or failures caused by events outside our control (e.g., natural disasters, supplier issues, courier delays)

❌ 8. Prohibited Conduct

You agree not to:

  • Violate any local, state, or federal laws while using the website

  • Attempt to hack, disrupt, or misuse the website’s functionality

  • Impersonate others or use false information when placing an order

🔄 9. Changes to These Terms

We may update these Terms of Service at any time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the website signifies your acceptance of any revised Terms.

📩 10. Contact Us

If you have any questions or concerns about these Terms, please contact our team:

📧 Email: [email protected]
🕒 Business Hours: Monday to Friday, 8:00 AM – 6:00 PM EST

Thank you for choosing Livenza Home. We appreciate your trust and are committed to providing you with an honest and professional shopping experience.