At Livenza Home, we’re committed to delivering excellent customer service and making your experience as smooth and enjoyable as possible. Whether you’re browsing our collection or already placed an order, we’re here to support you every step of the way.

We specialize in providing high-quality sofas and home furnishings across the United States, and we take pride in being responsive, helpful, and transparent.

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📧 Email Support

Please feel free to contact us at any time via email:
[email protected]

We aim to respond to all inquiries within 24 hours, Monday through Friday. For faster service, kindly include your order number and the nature of your request in your message.

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🕒 Business Hours

Monday to Friday
8:00 AM – 6:00 PM EST

Emails received outside of business hours will be handled the next business day, but we strive to get back to you as quickly as possible—even during high-volume periods.

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📦 Order Assistance

For help with your order, such as:

• Shipping status

• Tracking updates

• Product issues or damages

• Cancellations or returns

Please include your full name and order number so we can assist you promptly.

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❓ General Questions

We’re happy to assist with:

• Product details

• Delivery estimates

• Return and refund policies

• Payment methods

• Any feedback or suggestions you may have

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Thank you for choosing Livenza Home. We appreciate your trust and look forward to helping you create a more beautiful and comfortable living space.